(Answer) (Category) NetMAXFAQ : (Category) NetMAX VPN Server Suite (Virtual Private Networking) : (Category) Troubleshooting VPN client connections :
When the client connects, Phase 1 completes, but Phase 2 is unsuccessful?
Applies to: NetMAX VPN Server Suite version 3.1 - 4.0x
address-suppressed
This type of problem is most often associated with misconfiguration of the VPN client software being used to connect to the NetMAX VPN server.

Please review the client software's Phase 2 settings, using the VPN Manual for NetMAX VPN clients, SafeNet Soft-PK, or Windows 2000, or the documentation provided with other VPN Clients.

For products other than those specifically supported by the NetMAX VPN Suite, check http://www.netmax.com/fom/fom.cgi?file=337 to ensure that the client software meets the requirements for communication with a NetMAX VPN server.

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