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Why is EMUMail Webmail running so slow? |
| Applies to: EMUMail Webmail 5.x
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We recommend that you run this machine on a computer with a fast processor and plenty of memory, as the software is rather resource intensive. Even so, there are many factors that can cause EMUMail Webmail to run slower than expected.
Initial LoginAfter installation, you will want to log in for the first time and fill out the short questionaire. It may take a while for the form to come up, because Webmail is doing some initializing. Once you submit the form, it can take a while to respond, because Webmail will attempt to send the information in an email message using its built in SMTP server to smtp.emumail.com. If you have a firewall blocking this connection, or if the connection fails for some other reason, you may need to wait for Webmail to time out before it lets you continue.
Calling Home for Ad TrackingIf you have a version of Webmail that displays ads, it will attempt to connect to www.emumail.com via HTTP in order to send tracking information. If you have a firewall blocking this connection, or if the connection fails for some other reason, you may need to wait for Webmail to time out before it lets you continue.
Downloading Ads
If you have a version of Webmail that displays ads, your web browser will attempt to download the ad from the ad server. Because the ad appears at the top of the page, it may take awhile for your browser to load and display the page if it takes a while to download the ad. If you have a firewall blocking the download of the ad, or if the connection fails for some other reason, you may need to wait for your browser to time out before it lets you continue.
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