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How do I register and activate my NetMAX Software?
Applies to: NetMAX version 4.0x and Add-ons
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When you first install NetMAX, you will be asked for a license number. This license number will have been provided to you via e-mail or on a colored sheet of paper.

After installing, you will then need to register your product. Registering is required for activating your product. If the product is not activated in 90 days, you will no longer be able to administer your NetMAX through the interface.

Please follow these steps for registering and activating your product:
  1. Navigate to: https://www.netmax.com/order/support/support.cgi
  2. Click on the link to create a new user if you have never done so before.
  3. Fill out the form with your information and your product's information.
  4. The license number will be that which you received when you purchased your product.
  5. The activation key can be found in the NetMAX interface. Log in to the Interface, and navigate to Home|System|License Management. The eight character activation key will be located at the bottom of the "Currently Installed License Numbers" frame.
  6. Keep this screen in NetMAX open for the final step of the activation process.
  7. Double check your e-mail address to ensure that it is entered correctly, and click the register button.
  8. The registration activation code will then be sent to the e-mail address you specified.
  9. On the License Management screen of the NetMAX Interface, click the pencil in front of the product you are activating.
  10. Enter the Registration Activation Code from your e-mail into the blank spot in the table.
  11. If you have multiple products, log in to the support database with your new account. Use the "Create Product" button to repeat this process for all your products.
  12. When all products have been registered and have their registration activation codes entered, click on the Approve button in the NetMAX Interface.
  13. Click on the Commit All button, and wait for the status bars to finish. When this process is complete, your NetMAX will be ready to go.

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