spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer spacer
Return to NetMAX.com's Front Page Return to NetMAX.com's Front Page Title Header Title Header spacer
NetMAX Navigation Menu: NetMAX Products NetMAX Navigation Menu: NetMAX Store NetMAX Navigation Menu: NetMAX Support NetMAX Navigation Menu: NetMAX News NetMAX Navigation Menu: NetMAX Partners NetMAX Navigation Menu: About Us NetMAX Navigation Menu:     spacer
News and Events

NetMAX Newsletter - February 2004

1. [Updates] Toshiba Cancelling Magnia Server Program
2. [Technical] Magnia Hard Drive Mirroring Tips
3. [General] NetMAX Community Help Resources
4. [General] Let's Hear From You

1. Toshiba Cancelling Magnia Server Program

Toshiba has informed NetMAX that they will no longer be supplying Magnia series servers for resale. This means that in the near future, Magnia SG30 models will no longer be available in the NetMAX Store. Magnia SG20 models will continue to be available.

Toshiba has assured us that they are committed to supporting their products, and will continue to honor all of their warranty and service obligations on all Magnias, including SG20s purchased in the future. Likewise, we here at NetMAX will continue to support our users.

Unless you were intending to buy an SG30, this is very unlikely to affect you... we still have SG20s available, and they are still fully supported. In addition, we will be releasing a new all-in-one appliance solution for NetMAX in the near future. We just thought you'd prefer to hear the news straight from us.

As always, thanks for your support of NetMAX!

2. Magnia Hard Drive Mirroring Tips

The NetMAX software on Toshiba Magnia Servers with NetMAX comes pre-configured for mirroring. It has rsync installed and set up to mirror from the hard drive in the first bay to a drive in the second bay. So, the first step for current single-drive Magnia owners who wish to set up drive mirroring is to obtain a second hard drive that is the exact same size as the first. The drive must be empty and with no volume label for mirroring. Purchasing a new one (through our store or elsewhere) will normally guarantee this. If you are reusing another drive, please see this FAQ for instructions on properly formatting it:

http://www.netmax.com/fom/fom.cgi?file=544

Once you have both drives installed, you can then turn the Magnia back on. You will normally see an alert about a Non-NetMAX formatted drive being detected. The system will then automatically begin mirroring on every hour divisible by four (12:00, 4:00, 8:00, etc...). That's all there is to it. Should you have a disk failure, the procedure to getting back up and running again is very straightforward. Simply power the machine down, and swap the drive in the second bay into the first. Turn the machine back on, and everything will come back like normal. We also recommend following this procedure to test your mirror to make sure that everything is working properly.

3. NetMAX Community Help Resources

One of the many great things about NetMAX, and Linux in general, is the great community of users. If you are having problems, or are interested in trying new things, somebody else has probably been there before. If you've already looked at the documentation and still need help installing or configuring NetMAX, there are a variety of resources available. Please check this list, and if you still have
unanswered questions, call technical support.

If you can't find the answer to your question in the manual, try the Knowledge Base. It is a database of the most frequently asked questions that we receive. You can find it at:

http://www.netmax.com/fom/fom.cgi?file=1

If you have a unique question and can't find the answer anywhere else, we have a User's Forum that you may freely use. This is where the NetMAX community gets together to help each other out. You can ask other NetMAX users for help with your system and frequently the NetMAX support team will pitch in their knowledge. Many of our developmental decisions are also influenced by the feedback we get in these forums. They can be found at:

http://www.netmax.com/cgi-bin/ikonboard/ikonboard.cgi

4. Let's Hear From You!

We would very much like to hear from you -- especially about how you use NetMAX and Linux in your business, and how we can make NetMAX better suited to your needs. Contribute your input to the NetMAX Forum at:

http://www.netmax.com/cgi-bin/ikonboard/ikonboard.cgi

or to our general NetMAX contact form at:

http://www.netmax.com/partners/contacts.html

Let us know about your likes, dislikes, and general comments. We are especially interested in the type of additions to NetMAX that you would like to see as we continue to develop the NetMAX line.

Thank you!

Contact NetMAX

E-MAIL
Sales & General Info
Support

PHONE / FAX
1-800-292-3763
NetMAX Sales
1-734-668-2567
Corporate Phone
1-734-668-8780
Fax
1-734-668-2951
Tech Support

SNAIL MAIL
Cybernet Systems Corp.
NetMAX Support
727 Airport Blvd.
Ann Arbor, MI 48108-3600 USA


Cybernet Systems CorporationAll NetMAX materials are copyright, Cybernet Systems Corporation. Copyright Notice