NetMAX Newsletter - February 2007

1. [Support] Support Rates Updated
2. [Tips and Tricks] Using MySQL in NetMAX
3. [New!] NetMAX Is Hiring!
4. [General] Let's Hear From You

1. Support Rates Updated

This update to the NetMAX Support policy is effective February 1st, 2007 (2/1/07). This updates the policy reference on the NetMAX site:

www.netmax.com/support/contact_support/policy_sup.html

The following item(s) have changed in the support policy:

• The technical support rate for current version NetMAX products has been set to $60 per half hour.
  
• The technical support rate for retired version NetMAX products has also been set to $60 per half hour, but please note that NetMAX support may only be able to provide technical support for older products in a limited capacity.

NetMAX reserves the right to revise this policy as needed, and may do so at any time. The most recent version of this policy can always be found on the NetMAX website, as referenced above.

If you have questions about this policy, please feel free to contact NetMAX online using the form at:

www.netmax.com/partners/contacts.html

2. Using MySQL in NetMAX

To get started using the MySQL database server that is installed with NetMAX 5.x products, you will first need to start the MySQL server with the following command:

/etc/rc.d/init.d/*mysql*d start

You will also want to run this command, so that MySQL is started and stopped properly at the appropriate run levels when rebooting:

/sbin/chkconfig --level 345 *mysql*d on

The next step is to set your root MySQL password with the following:

/usr/bin/*mysql*admin -u root password mypass

("mypass" can be whatever password you wish to use.)

And that's actually it -- you can now use the standard MySQL commands to access your MySQL database server! We have also compiled PHP with MySQL support, and included Perl::DBI and Perl::DBD::mysql, so that you can get started using the MySQL server with CGI.

For more information and full documentation on the MySQL server, please visit the official MySQL website at:

http://www.mysql.com

PLEASE NOTE! If you previously had MySQL installed on your NetMAX, you will want to remove the MySQL user and group that you created in the NetMAX Interface before upgrading your NetMAX version. After the upgrade, you would need to "chown" your database files to the new mysql user and group.

If you had previously installed your database files in the default "/var/lib/*mysql*" directory, you would use this command:

chown -R mysql:mysql /var/lib/*mysql*

If you have questions about this procedure, or any other aspect of NetMAX, please contact NetMAX Support directly.

3. NetMAX Is Hiring!

The NetMAX Team is growing! If you're a Linux programmer who likes NetMAX, you might be the person we're looking for! Currently, NetMAX is seeking candidates with at least the following programming skills:

• C++
• Perl
• Linux
• Windows (not as important, but some is preferred)
• Networking Administration

For instructions on submitting your resume to the NetMAX folks, please visit the Cybernet Careers web page at:

www.cybernet.com/careers/index.html

Candidates with programming samples available for download/review via the web will get the first look, so let us know if you do!

4. Let's Hear From You!

We would very much like to hear from you - especially about how you use NetMAX and Linux in your business, and what features we can add to NetMAX to make it better suit your needs. Please contribute your input to the NetMAX Forum at:

www.netmax.com/cgi-bin/ikonboard/ikonboard.cgi

or to our general NetMAX contact form at:

www.netmax.com/partners/contacts.html

Let us know about your likes, dislikes, and general comments. We are especially interested in the features that you would like to see in the forthcoming NetMAX 6.0 release.

Thank you!