NetMAX Newsletter - July 2004

1. [New!] NetMAX Going To HP World
2. [Technical] How E-Mail Gets From Sender to Recipient
3. [Support] Welcome Our Newest Support Team Members
4. [General] Let's Hear From You

1. NetMAX Going To HP World

The NetMAX Team is headed to Illinois for HP World 2004, the Solutions and Technology Conference & Expo. HP World is the largest HP users conference in the country, and we'll be there showing off NetMAX in booth #747 of the HP Partner Pavilion. NetMAX will be at HP World from August 17th to August 20th -- if you're going to the show, come visit us!

Why exactly is the NetMAX Team going to HP World, you ask? Well, let's just say that you should be looking out for some new NetMAX product offerings featuring HP hardware in the near future... but you'll have to Visit us at HP World for the latest details! HP World is also the first place we'll be giving details of the imminent NetMAX 5 release.

Visitors to the NetMAX booth (#747 in the Partner Pavilion) will be eligible to win a Magnia SG20 that we'll be giving away for the show -- just ask our NetMAX Team Members in the booth, and they'll make sure you get in on the drawing!

If you're going to be in the Chicago area and would like to attend the HP World Expo, NetMAX has a limited number of printed passes available for our customers! If you'd like one (or two), just drop us a line and say so... we'll get it mailed to you in time for the show. Don't forget to include
a complete address, and use our general contact form:

http://www.netmax.com/partners/contacts.html

And for more information on the HP World Show in general, visit the HP World website:

http://www.hpworld.com/conference/hpworld2004/about.html

2. How E-Mail Gets From Sender to Recipient

Have you ever wondered what actually happens when you finish an e-mail message and click "Send?" Where exactly does the mail go during its journey, and how does it get where it's going?

Without getting too technical, the process is pretty much the same as it is for the "real" mail you send:

• A local "post office" receives your outbound mail.
• The destination address on your outbound mail is analyzed.
• The mail is sent to the "post office" that handles mail for the specified destination address.
• A "post officer" delivers the mail to its final destination.

If you're more technically inclined, just substitute the words "smtp server" for "post office", and "delivery agent" for "post officer" above for a more precise definition of this process. If you are interested in a more detailed technical discussion, of this topic, please visit the appropriate NetMAX knowledge base article at:

http://www.netmax.com/fom/cache/552.html

3. Welcome Our Newest Support Team Members

The NetMAX Team is working hard on getting the newest version of NetMAX completed and released, and this month we added new staff to help us! You'll be seeing and hearing some new names if you call or write NetMAX Support now, so we'd like to take a moment to introduce our newest team members to you.

So, we here at NetMAX would like to officially welcome Damon Green and Kristin Williams to our support team! As always, the NetMAX Support Team will continue to be here for you whenever you have NetMAX questions or concerns.

4. Let's Hear From You!

We would very much like to hear from you -- especially about how you use NetMAX and Linux in your business, and how we can make NetMAX better suited to your needs. Contribute your input to the NetMAX Forum at:

http://www.netmax.com/cgi-bin/ikonboard/ikonboard.cgi

or to our general NetMAX contact form at:

http://www.netmax.com/partners/contacts.html

Let us know about your likes, dislikes, and general comments. We are especially interested in the type of additions to NetMAX that you would like to see as we continue to develop the NetMAX line.

Thank you!