NetMAX Newsletter - October 2005

1. [Support] Holiday Hours
2. [Tips and Tricks] Config Backups without Floppy Drives
3. [Sales] Still Some SG20s Left
4. [General] Let's Hear From You

1. Holiday Hours

It's the holiday time of year, and we here at NetMAX would like to wish you a happy Halloween and (in advance) Thanksgiving! Like many of you, we here at NetMAX will be spending Thanksgiving with our families, which means that NetMAX Support will be closed on Thursday, November 24th and Friday, November 25th. Online help will continue to be available during this time, and our technical support number will still be accepting support messages over the holiday weekend, but immediate live phone support will be unavailable.

Because of these holiday hours, any support requests or orders recieved after 2pm on Wednesday, November 24th may not be addressed until we resume normal support hours on Monday, November 28th.

Thanks for your patience, and have a happy holiday season!

2. Config Backups without Floppy Drives

This month's tech article concerns performing configuration backups and restores on machines which do not have a floppy drive -- in particular, the Magnia SG20.

You need only to install a package to get this working. Install the RPM package by using the NetMAX Package Manager. This package can be found under the category "NetMAX Updates."

Once this package is running, configuration backups will be made each day at 3:00 AM. The administrator can retrieve the most current backup by accessing:

http://NETMAXURL:5150/configbackup.tar.gz

If, for some reason, an administrator needs to manually run a config-backup to tarball, they can simply log into the NetMAX as the root user and execute:

/usr/netmax/bin/configbackup.sh

...which will create a new tarball suitable for download using the
above method.

To restore a configuration, the user must:

1. Copy the configbackup.tar.gz file to somewhere on the NetMAX
2. Log in to a NetMAX console (using SSH if this is a Magnia)
3. cd to the directory where the configbackup.tar.gz file
   was copied
4. Execute the following command:
   /usr/netmax/bin/configrestore.sh
5. Access the NetMAX interface.
6. Perform a commit.

If you have other questions, please visit NetMAX Support:

http://www.netmax.com/support/index.html

3. Magnia SG20 Units Running Out!

We still have a limited number of remaining SG20 units, so the Magnia Clearance is still in effect as long as supplies last! These Toshiba Magnia SG20 bundles come with licenses for NetMAX Professional Suite, Firewall ProSuite and VPN Server Suite 4.06 all included and pre-installed for $199 -- and you can upgrade to the NetMAX 5 versions for only $75 more.

Please remember that you can only get this deal by calling us direct. To order, contact NetMAX Sales at:

734-668-2567 or sales 'at' netmax.com

4. Let's Hear From You!

We would very much like to hear from you -- especially about how you use NetMAX and Linux in your business, and how we can make NetMAX better suited to your needs. Contribute your input to the NetMAX Forum at:

www.netmax.com/cgi-bin/ikonboard/ikonboard.cgi

or to our general NetMAX contact form at:

www.netmax.com/partners/contacts.html

Let us know about your likes, dislikes, and general comments. We are especially interested in the type of additions to NetMAX that you would like to see as we continue to develop the NetMAX line.

Thank you!