NetMAX Newsletter - December 2007

1. [Support] Holiday Hours
2. [Support] Solving Out of Memory Issues in NetMAX
3. [General] Let's Hear From You

1. Holiday Hours

It's the holiday time of year, and we here at NetMAX wish you all Happy Holidays! Because of the holiday season, NetMAX Support will be closed on the following days:

Monday, December 24th
Tuesday, December 25th
Wednesday, December 26th
Thursday, December 27th
Friday, December 28th
Monday, December 31st
Tuesday, January 1st, 2008

Online help will continue to be available during the holidays, and our technical support number will still be accepting messages, but live phone support will be unavailable.

Because of these holiday hours, major support requests or orders received after 2pm on Friday, December 21st may not be addressed until we resume normal support hours on Wednesday, January 3rd, 2008.

Thanks for your patience, and have a happy holiday season!

2. Solving Out of Memory Issues in NetMAX

In general, NetMAX is pretty stable operating system that doesn't go down too often. So when a NetMAX does go down, it often signifies a serious problem.

One common cause we see in these cases is when a NetMAX simply runs out of memory. There are several ways to prevent this without adding more memory to the server, such as:

• Limiting the maximum email message size
  (see http://www.netmax.com/fom/fom.cgi?file=556)
  
  
• Limiting memory available to the proxy caching server
  (see http://www.netmax.com/fom/fom.cgi?file=313)

If you have questions about these procedures, or any other aspect of NetMAX, please contact NetMAX Support directly!

3. Let's Hear From You!

We would very much like to hear from you - especially about how you use NetMAX and Linux in your business, and what features we can add to NetMAX to make it better suit your needs. Please contribute your input to the NetMAX Forum at:

www.netmax.com/cgi-bin/ikonboard/ikonboard.cgi

or to our general NetMAX contact form at:

www.netmax.com/partners/contacts.html

Let us know about your likes, dislikes, and general comments. We are especially interested in the features that you would like to see in the forthcoming NetMAX 6.0 release.

Thank you!